FAQs

FAQs for November By MRM

Ordering and Payment

1. What types of jewelry do you offer?
We offer unique, trending jewelry, including necklaces, earrings, bracelets, rings, and custom pieces.
2. What payment methods do you accept?
We accept Cash on Delivery (COD) and advance payment through online channels.

Shipping and Delivery

1. What is your delivery time?
Delivery typically takes 3-5 days, depending on location.
2. How can I track my order?
We'll provide a tracking number via email or WhatsApp once your order ships.
3. Are your products available for international shipping?
We currently focus on local customers in Pakistan, but please inquire about international shipping.

Returns and Exchanges

1. Do you have a return and exchange policy?
Yes, we offer a 5-day return and exchange policy.
2. How do I initiate a return or exchange?
Contact us via email or WhatsApp with your order details.

Custom Jewelry and Support

1. Do you offer custom jewelry services?
Yes, please reach out with your design ideas.
2. How can I contact you for inquiries or support?
Email us at novbymrm@gmail.com or WhatsApp +923340341229.