Privacy Policy
NOVEMBER BY MRM PRIVACY POLICY
Introduction
At NOVEMBER BY MRM ("we" or "us"), we value the security, protection, and privacy of your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in relation to your interactions with our online store located at [insert website URL] (the "Site").
Scope and Applicability
This Privacy Policy applies to all users of the Site, including customers, visitors, and anyone who provides personal information to us.
Information We Collect
We collect the following information:
1. Personal Data: When you create an account on our Site, you provide us with certain personal data, such as:
Your name
Email address
Contact number
2. Transaction Data: When you make a purchase through our COD (Cash-on-Delivery) payment model, we collect the following transaction data:
Order details (products, quantities, prices)
Delivery address
Payment information (only if you choose to pay online, not applicable in our case as we operate a COD model)
3. Communications Data: When you communicate with us via email or WhatsApp, we collect:
Your email address or WhatsApp number
Your messages, emails, or WhatsApp chats with us
How We Use Your Information
We use the information we collect for the following purposes:
1. Order Fulfillment: We use your personal data and transaction data to fulfill your orders and deliver products to you.
2. Customer Service: We use your communication data to respond to your inquiries and provide customer support.
3. Improvement of Services: We use aggregate data to improve our services, including the Site and our products.
Storage and Disclosure of Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We store your information in secure databases in Pakistan and may share it with third-party service providers who assist us in providing our services.
However, we do not share your personal information with any third parties for marketing or advertising purposes.
Security Measures
We take the following security measures:
1. Data Encryption: We use HTTPS encryption to protect your data in transit.
2. Secure Databases: We store your data in secure databases that are not accessible to unauthorized parties.
3. Regular Backups: We regularly back up your data to prevent loss in case of a disaster.
Rights of Data Subjects
You have the right to:
1. Access Your Data: You can request access to your personal data stored with us.
2. Delete Your Data: You can request the deletion of your personal data stored with us.
3. Complain: You can file a complaint with our Data Protection Officer if you believe that we have mishandled your personal data.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Email: [novbymrm@gmail.com](mailto:novbymrm@gmail.com)
WhatsApp: +923340341229
Changes to This Policy
We reserve the right to change this Privacy Policy at any time. If we make material changes to this policy, we will notify you by posting the updated policy on our Site.
Effective Date
This Privacy Policy is effective as of January 29, 2024.
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